Refund Policy

At BuildOrganic, we are committed to delivering the value we promise to our customers. If we fail to meet our commitments, you may be eligible for a refund under the conditions outlined below.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

• You must have purchased one of our paid plans (e.g., Starter, Gold, or Platinum).
• If after at least two-thirds of the month has passed, we have delivered less than 60% of the committed value, you may request a refund.

How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

• Contact our support team at admin@buildorganic.io with the details of your subscription and the issue encountered.
• Include any relevant information that may assist us in reviewing your request.

Refund Processing

Once your refund request is submitted, our team will review your case and respond within 7 business days. If approved, the refund will be processed to the original payment method within 14 business days.

Please note that refunds are only applicable to the specific month in which the issue occurred and are not available for our Free plan.